I called on July 1st ,as my A/C stopped working, i could guess what the problem was. as it turned out i was correct. anyway, Victor from Friendly, one of the owners came out for my unit. Victor after filling him in on the problem he repaired it quickly, this was an amazing experience ,he was more than fair with his charges for a capitator and easy starter for my unit. 2 parts and his fee was included in the labor. an honest and fair company with no negative reviews. i once had a Broward Factory contract and i call there charges a rip off. the same part they put in went bad and they charged me 3x more. my point is there are to many crooks out there and if you use FRIENDLY i sure you’ll be happy.